AI commerce readiness for Indian ecommerce teams
Deploy commerce workflows around how buyers ask and act.
Zylen embeds with your commerce team to improve the product information in scope and connect it to a guided buying workflow using merchant-controlled systems.
A specialized Zylen forward deployment service.
One engagement, four concrete outputs.
AI Readiness Report
A baseline showing the questions tested, where your brand appears and whether the product information is accurate and useful.
Catalog readiness work
Structured product information, feed improvements and agreed connector work for the channels in scope.
WhatsApp sales flow
A guided product and payment conversation built on your approved WhatsApp and payment accounts.
Before-and-after evidence
A repeated Found-Rate benchmark, acceptance record and practical operating handover.
Your money stays yours.
Found-Rate is a repeatable readiness benchmark.
Questions
50 agreed category, attribute, comparison and purchase-intent questions
AI surfaces
ChatGPT, Gemini, Perplexity, Claude and Meta AI where accessible
Languages
English, Tamil and Hindi
Scoring
Found, accurate and actionable for each answer
Evidence
The same benchmark before and after, with the query log
A report your team can inspect, not a score you have to trust blindly.
| Buyer question | Found | Accurate | Actionable |
|---|---|---|---|
| High-protein breakfast under ₹1,000 | Yes | Partial | No |
| Tamil millet mix with no added sugar | No | — | — |
| Compare two family breakfast bundles | Yes | Yes | Partial |
Three weeks, with a decision at the end of each one.
- Week 1
Measure the baseline
We inspect your catalog, map real buyer questions and record where your products are found, accurate and useful across the agreed AI surfaces.
- Week 2
Prepare the buying path
We improve product data and configure the WhatsApp product, recommendation and payment flow using your approved business accounts.
- Week 3
Test, hand over, measure again
We run acceptance tests, repeat the benchmark and hand over the query log, readiness report and operating notes. Go-live follows acceptance and any required merchant or platform approval.
Start with evidence. Pay when the scope is clear.
AI Readiness Audit
A focused baseline for one store, with a sample of buyer questions and clear next steps.
- Store and catalog review
- Selected AI-surface checks
- Prioritised readiness findings
Three-week setup
Fixed-scope implementation priced after the audit, based on catalog and integration complexity.
- Catalog readiness work
- Agreed channel and WhatsApp flow
- Before-and-after benchmark
Monthly care
Monitoring and upkeep for the feeds, connectors and reporting included in your plan.
- Catalog and connector upkeep
- Monitoring for agreed surfaces
- Monthly readiness report
- 50% books the delivery slot; balance at accepted go-live.
- Monthly care is cancellable monthly.
- Customer payments settle to your merchant account.
Questions, answered.
What do I receive from the free audit?
A concise readiness baseline for your store: the questions sampled, where your products appear, accuracy gaps and the work we would prioritise. It is a diagnostic, not a sales guarantee.
Do you handle our customer payments?
No. A live payment uses your approved merchant account and settles according to your payment provider's terms. Zylen configures the agreed flow but does not hold customer funds.
Will this replace our website or commerce team?
No. The work improves how product information is prepared and how an agreed WhatsApp flow operates. Your storefront, policies, fulfilment and customer relationships remain yours.
Is three weeks guaranteed for every store?
Three weeks is the target for the fixed scope shown here. Platform approvals, missing catalog data or additional integrations can change the schedule; we confirm that after the audit.
How is Found-Rate calculated?
We run an agreed set of buyer questions and score each answer for whether the brand is found, the product information is accurate and the answer is useful enough to act on. The same benchmark is repeated after implementation.
Is the WhatsApp flow a Meta-native AI product?
No. The walkthrough shows the type of guided commerce flow Zylen can build. A live implementation depends on WhatsApp Business API access, WABA/BSP setup, merchant approval and the supported capabilities available to your account.