Legal operations
Notices, case files, compliance filings, trackers — drafted, checked by our team, signed off by yours, dispatched with proof. For lenders, in-house legal teams and law firms. Start with one workflow, measured over sixty days.
The offer
Most clients start with the managed desk and take ownership of the system later. Both paths begin with the same 60-day pilot.
You hand us a workflow. We operate it end to end: AI drafts, dispatches, tracks and follows up; our supervisors review every output before it reaches you; your lawyers keep judgment and sign-off. Priced per matter or as a flat monthly desk. No software to buy, no team to train.
Best for: Teams that want the work done, not another tool.
Our engineers deploy inside your legal team, in your environment, on your data, at your standups, and build the AI-operated pipeline your team runs itself. Full knowledge transfer at the end. This is how Zylen works in every industry; legal is no different.
Best for: Teams with in-house ops who want to own the system.
Who we do this for
Demand notices generated per account from templates your counsel has approved, dispatched digitally and physically with proof of dispatch, responses and escalations tracked, case files assembled for your empanelled advocates. Start with one segment of one loan book; measure turnaround, dispatch accuracy and cost per account against your current process.
Notices in and out, compliance calendars and filings, litigation trackers and hearing updates, first drafts of routine responses, delivered back reviewed and ready for your lawyers to finalise. Flat monthly desk fee; no per-seat licences.
The repetitive work behind your associates’ and paralegals’ hours: notice pipelines, case-file preparation, document tracking, deadline monitoring, run under your engagement and delivered finished, reviewed, and ready for your lawyers to act on. We never touch your clients.
The pipeline
FIG.01 — Matter flow, intake to dispatch
Account file, notice, or matter arrives by export, email, or shared folder. No integration needed to start.
Drafts the document, assembles the file, sets the timeline.
A Zylen supervisor checks every output before it leaves our desk.
The trust point
Your approver signs off: templates once, exceptions per matter, on the policy you set. Nothing goes out in your name without it.
Sent with proof, status live, follow-ups automatic.
The AI changes who does the first draft. It never changes who is accountable.
Where the line is
Read this one closely, and quote it to whoever needs to sign off.
How a pilot runs
Pick one workflow with you; agree the baseline of what it costs and how long it takes today; sign the NDA; receive the first data export.
Pipeline running on real matters, every output through the human review gate and your sign-off.
Weekly numbers shared: turnaround, rework rate, cost per matter, hours freed.
Continue as a managed desk, move to build-and-own, or walk away. No lock-in.
Pilots are paid and priced at cost as a design-partner arrangement. If we don’t beat your current numbers, you’ve lost nothing but sixty days of better paperwork.
Why Zylen
Zylen puts AI inside work that still runs on spreadsheets, in healthcare revenue cycles, education operations, and industrial logistics. Legal operations is the same problem in a stricter suit: high volume, document-heavy, deadline-driven, and still mostly manual. We bring the same rule we apply everywhere: if it isn’t working on your real data, it doesn’t exist.
Straight answers
No. We operate process and paperwork under your instructions. Judgment and sign-off stay with your lawyers.
It shouldn’t, and here is why. We are not advocates and we don’t practise law; we do process work on your instructions. Your advocates keep their own engagement with you, their own fees and their own sign-off. No fee-sharing, no touting. Your counsel should confirm this for your structure, and we’re happy to walk them through it.
Yes, within your own outsourcing framework. We sign up to the audit rights, subcontracting restrictions, business-continuity and data terms your policy requires, and the pilot agreement is written to sit inside it. Your compliance team sets the terms; we meet them.
In access-limited infrastructure under NDA, with your named approvers only. Returned or deleted on exit as you instruct, so anything you need to retain as evidence stays with you. Specifics are set out in the pilot agreement. It is never used to train models.
Errors caught at the review gate are fixed before anything goes out. Anything that gets past it is logged, corrected, and counted in the rework rate we report to you every week, so you see our error rate rather than having to take our word for it. Nothing goes out in your name without your approval: template-level for routine documents, per matter for anything that deviates.
Not for the pilot. A periodic export, an email, or a shared folder is enough. Integration with your LMS or DMS comes later if you want it.
Yes. That is the build path: our engineers deploy inside your team and hand it over with full knowledge transfer.
Pilots are priced at cost, per matter or as a flat monthly desk, agreed before we start. Ongoing pricing is set from the pilot numbers against your current cost, so you always know the comparison.
Start with one workflow
We’ll come back within two working days with a pilot outline: the workflow, the baseline we’d measure against, and what the first sixty days would cost.